User help & training
Practical answers for your team, plus refresher training when you hire or change processes.
Odoo Support
Odoo support that keeps your system running and improving.
Whether Wedoo Systems built your Odoo or you inherited it, we provide ongoing UK support. Fixes, configuration changes, version upgrades and user help, on flexible plans that scale with you. Wedoo Systems provides ongoing Odoo support as an official UK Odoo Partner.
Support that goes beyond break-fix
Good ERP support is proactive. We keep your Odoo stable today and easier to change tomorrow.
Health checks
Periodic reviews of performance, backups, security settings and unused customisations that create upgrade risk.
Third-party Odoo rescue
Took on an Odoo someone else set up? We audit it, document it and get it into a maintainable state.
Support plans that match how you use Odoo
We work on flexible arrangements rather than rigid tiers, because a five-user finance setup and a fifty-user operation need very different things.
Pay-as-you-go
A block of support hours you draw on when you need them. Ideal for stable systems with occasional changes.
Retained support
A monthly allocation with agreed response expectations, for businesses that rely on Odoo daily and want a predictable partner.
Project support
Focused help for a specific piece of work, an upgrade, a new module or a data clean-up, with a clear scope.
Related expertise
Support connects directly into implementation, migration and consulting.
Implementation
Odoo Implementation
A phased rollout that de-risks go-live, with data migration, testing and training built in.
Explore MigrationOdoo Migration
Contacts, products, invoices, stock and opening balances migrated, validated and reconciled before go-live.
Explore ConsultingOdoo Consulting
Independent advice on scope, modules and rollout sequencing before you commit.
Explore DevelopmentCustom Odoo Development
For the genuine gaps native configuration cannot cover, kept upgrade-safe.
ExploreOdoo support FAQs
Do you support Odoo you didn’t build?
Yes. We regularly take on systems set up by other partners or in-house teams. We start with an audit so we understand the configuration and any custom code before making changes.
Can you help with version upgrades?
Yes. We test upgrades in a staging database, check custom modules and data integrity, and only cut over once it’s proven, so you’re not upgrading blind.
What are your response times?
On retained plans we agree response expectations up front based on severity. Urgent, business-stopping issues are prioritised over routine changes.
Is data migration included?
Migration is usually a project in its own right. See our Odoo migration page, but ongoing data fixes and imports are part of normal support.
Next step
Need a reliable Odoo partner?
Tell us how you use Odoo and what’s not working. We’ll recommend the lightest support arrangement that keeps you covered.